Last updated: 14 August 2026

This Privacy Policy explains how IV DESIGN LTD, trading as IV Design Studio, collects, uses and protects personal information when you visit ivdesignstudio.com, contact us, or purchase products and services through our website.

Who We Are

IV Design Studio is operated by IV DESIGN LTD.

Our website is: ivdesignstudio.com.

For privacy-related questions or requests, you can contact us through the Contact page on our website.

Information We Collect

Depending on how you use our website, we may collect information including:

  • Your name
  • Email address
  • Billing information
  • Order and transaction information
  • Information you provide through contact forms
  • Account information if you create an account
  • Technical information such as your IP address, browser type and device information
  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to operate our website, process purchases, communicate with customers, provide our services, maintain security and comply with our legal obligations.

Orders and Digital Purchases

When you purchase a product through IV Design Studio, we collect information necessary to process and manage your order.

This may include your name, email address, billing details, purchased products, order history and information required to provide access to downloadable digital products.

We may also use this information to provide customer support, process refunds where applicable, prevent fraud and maintain appropriate business and financial records.

Payments

Payments made through our website are processed using third-party payment services provided through our WooCommerce payment setup, including WooPayments and the payment methods made available through it.

Payment providers may collect and process information necessary to complete your transaction and prevent fraud.

IV Design Studio does not need to directly store your complete payment card details in order to process your purchase.

Contact Forms and Communications

If you contact IV Design Studio through a contact form or other communication method, we may collect your name, email address and any information you choose to include in your message.

We use this information to respond to your enquiry and, where appropriate, provide requested services or customer support.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping cart and checkout functionality, improve security and understand how the website is used.

Some cookies may be necessary for the website and ecommerce functions to operate correctly.

Where required by applicable law, non-essential cookies will be used in accordance with the consent choices available to you.

Analytics and Website Performance

We may use website analytics, security and performance tools to understand how visitors use our website, identify technical problems, improve performance and protect the website from misuse.

Information collected by these tools may include technical information such as IP address, browser type, device information, pages visited and interactions with the website.

Who We Share Information With

We may share personal information with trusted service providers where necessary to operate IV Design Studio.

These may include providers involved in:

  • Website hosting
  • Ecommerce and order management
  • Payment processing
  • Email delivery
  • Website security and fraud prevention
  • Analytics and website performance
  • Professional accounting, legal or regulatory services where required

We only share information where there is a legitimate business or legal reason to do so.

We do not sell your personal information.

Apparel Purchases Through Etsy

Apparel promoted by IV Design Studio may currently be purchased through Etsy rather than directly through this website.

When you follow a link to Etsy and make a purchase there, your personal information is processed according to the privacy practices and policies applicable to Etsy and the services used to fulfil that order.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining transaction and accounting records, resolving disputes, preventing fraud and meeting legal or regulatory obligations.

Different categories of information may therefore be retained for different periods.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

Your Data Protection Rights

Depending on the circumstances and applicable UK data protection law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain uses of your information
  • Request transfer of certain information
  • Withdraw consent where processing is based on consent

Some rights are subject to legal exceptions, including situations where we are required to retain information for tax, accounting, fraud prevention or other legal purposes.

Third-Party Websites

Our website may contain links to third-party websites, including Etsy and other external services.

IV Design Studio is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by those services when you visit them.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology or legal obligations change.

The latest version will be published on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact IV Design Studio through the Contact page on this website.

If you are dissatisfied with how your personal information has been handled, you may also have the right to raise a complaint with the UK Information Commissioner’s Office (ICO).